Legal
By using Knot, you agree to these terms. We've written them in plain language — if something's unclear, just email us at joinknot.app@gmail.com.
Knot: Tied Together is a community platform operated by Meenakshi Sharma (Singapore). The app helps people find local groups, connect with their community, and trade with neighbours — all in person, with no online payments.
By creating an account or using the app, you agree to be bound by these Terms and our Privacy Policy.
You must be at least 17 years old to use Knot. By using the app, you confirm that you meet this requirement.
You must also have the legal capacity to enter into a binding agreement, must not have been previously banned from the app, and your use must comply with the laws of Singapore and/or your country of residence.
Under Singapore's Age of Majority Act (Cap 7), the age of majority is 18. Users aged 17 may use Knot only with explicit parental or guardian permission. Parents and legal guardians accept full responsibility for all obligations under these Terms on behalf of users under 18, including any indemnification and liability obligations. Contractual rights against users under 18 may be limited by the Minors' Contracts Act (Cap 389).
You are responsible for:
You may not share your account or create multiple accounts to evade restrictions or impersonate others. If you believe your account has been compromised, contact us immediately at joinknot.app@gmail.com.
Knot exists to make real life better. To keep it that way, you agree not to:
We reserve the right to remove content or suspend accounts that violate these rules, at our discretion. We may investigate reports of misconduct, remove content, suspend, or permanently ban users, and cooperate with law enforcement where appropriate. Our decisions regarding moderation are final.
Any user may create a Knot (community group). As a creator or co-admin, you are responsible for the content posted within your Knot and for moderating your members appropriately.
We reserve the right to remove any Knot that violates these Terms or is used to organise illegal activity.
You retain ownership of any content you post on Knot (photos, descriptions, messages, listings). By posting, you grant Knot a non-exclusive, royalty-free licence to host, store, transmit, and display that content solely to operate the app.
You confirm that any content you post does not infringe the rights of any third party.
We may remove content that violates these Terms without notice. You may block or report any user at any time from their profile.
Your feedback is welcome. By submitting feedback, suggestions, ideas, or feature requests, you grant Knot a perpetual, worldwide, royalty-free right to use and implement such feedback without compensation or attribution.
If, through your use of Knot, you receive personal data belonging to another user (such as their name, contact details, or address in connection with a transaction), you agree to use it solely for the purpose of that transaction, to comply with all applicable personal data protection laws including Singapore's PDPA, and not to store, share, or transfer it to any third party without that person's consent.
Knot's Hub allows users to list and exchange goods and services locally. Important:
By listing an item on the Hub, you warrant that: (a) you are the owner of the item or are authorised to sell it; (b) the item is not stolen, counterfeit, or subject to any third-party ownership or intellectual property claim; (c) your listing description is accurate, complete, and not misleading; and (d) the sale complies with all applicable Singapore laws, including the Consumer Protection (Fair Trading) Act (Cap 52A) and the Sale of Goods Act (Cap 393).
Prohibited listings include: illegal goods or services, weapons, counterfeit or stolen goods, live animals, controlled substances, IP-infringing goods, and anything restricted under Singapore law.
Nothing in these Terms limits or excludes any statutory rights you may have as a buyer under Singapore's Consumer Protection (Fair Trading) Act or Sale of Goods Act that cannot be waived by agreement.
Sellers may mark listings as recurring, meaning they remain visible after a sale. You are responsible for keeping recurring listings accurate and available.
Knot facilitates connections between people, including in-person meetups for marketplace orders and community events. You acknowledge that:
We recommend meeting in public places and bringing a companion.
If you encounter unsafe behaviour, please report it to us immediately at joinknot.app@gmail.com.
Knot has zero tolerance for child sexual abuse and exploitation (CSAE), including any child sexual abuse material (CSAM). This applies to every user, every Knot, every message, and every listing, without exception.
The following are strictly prohibited on Knot:
Age requirement. Knot is rated 17+ and is not intended for children. As set out in Section 2, you must be at least 17 to use the app. We may remove any account we reasonably believe belongs to a child.
Reporting. Every user, Knot, message, and listing can be reported from within the app, and you may block any user at any time. If you encounter content or behaviour that may sexualise or endanger a minor, report it immediately using the in-app tools or contact our child safety point of contact below.
Our response. When we become aware of CSAE or CSAM on Knot, we act promptly to remove the content, suspend or permanently ban the accounts involved, preserve relevant information, and report to the appropriate authorities, including law enforcement and the relevant child-protection bodies, as required by law. We cooperate fully with law enforcement.
Child safety point of contact.
Meenakshi Sharma (operating as Knot: Tied Together)
Singapore
joinknot.app@gmail.com
Monitored during Singapore business hours (SGT, UTC+8).
The app is free to download and use. Knot does not charge any platform fee, subscription fee, or transaction fee for any current feature. If we introduce fees in the future, we will give at least 30 days' advance notice within the app.
The Knot name, logo, and app design are owned by Meenakshi Sharma. You may not use our branding without written permission. Nothing in these Terms transfers any intellectual property rights to you.
You are granted a limited, non-exclusive, non-transferable, revocable licence to use the app on your personal device(s) for personal, non-commercial purposes only.
For copyright infringement claims, send a written notice to joinknot.app@gmail.com.
We aim to keep Knot running smoothly but cannot guarantee 100% uptime. We do not guarantee that any content, messages, listings, or user data will be backed up, preserved, or recoverable. Users are responsible for maintaining their own copies of important information.
We may update, pause, or discontinue any feature at any time. We'll try to give notice of significant changes.
We may also update these Terms from time to time. If we make material changes, we will notify you via push notification or in-app notice at least 14 days before the change takes effect. Continued use of Knot after changes means you accept the updated terms.
No online activity is completely secure. While we take reasonable measures to protect the platform and your information, we cannot guarantee protection against unauthorised access, hacking, malware, or data breaches.
Knot is provided on an "as is" and "as available" basis. To the maximum extent permitted by applicable Singapore law, we disclaim all implied warranties, including any implied warranty of merchantability, fitness for a particular purpose, or non-infringement of third-party rights.
You may delete your account at any time via Profile → Settings → Privacy & Security → Delete Account, or by emailing joinknot.app@gmail.com. Deletion takes effect within 30 days.
We may suspend or permanently terminate your account without prior notice for violations of these Terms, fraudulent or harmful conduct, or as required by law.
You acknowledge that upon account deletion or termination, all content associated with your account may be permanently deleted. It is your responsibility to retain copies of any important information before deleting your account.
To the maximum extent permitted by law, Meenakshi Sharma is not liable for:
To the maximum extent permitted by applicable Singapore law, including the Unfair Contract Terms Act (Cap 396), Meenakshi Sharma's total aggregate liability to you for any claim arising from your use of Knot will not exceed the maximum amount permitted by law.
Nothing in these Terms limits or excludes liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; or (c) any other liability that cannot lawfully be limited or excluded under applicable Singapore law.
To the extent permitted by applicable Singapore law, you agree to defend, indemnify, and hold harmless Meenakshi Sharma from any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from: your use of the app; your violation of these Terms; your violation of any third-party right; any content you post; or any in-person meeting or transaction you arrange using the app.
These Terms are governed by the laws of the Republic of Singapore. Before initiating legal proceedings, you agree to contact us in good faith for at least 30 days to attempt resolution.
For disputes involving claims of SGD 10,000 or less, either party may bring the claim directly in the Singapore Small Claims Tribunal without first attempting mediation or arbitration.
For all other disputes, both parties agree to first attempt mediation or arbitration in Singapore in accordance with the Arbitration Rules of the Singapore International Arbitration Centre (SIAC). Any unresolved disputes will be subject to the exclusive jurisdiction of the courts of Singapore.
All claims must be brought individually, not as a class action.
If you downloaded the app from the Apple App Store, the following also applies:
Severability. If any provision of these Terms is found to be unenforceable or invalid, it will be modified to the minimum extent necessary to make it enforceable. All remaining provisions will continue in full force and effect.
Entire Agreement. These Terms, together with our Privacy Policy, constitute the entire agreement between you and Meenakshi Sharma regarding your use of Knot and supersede all prior agreements or understandings on the same subject matter.
No Waiver. Any failure by us to enforce a right or provision of these Terms does not constitute a waiver of that right or provision. We reserve the right to enforce these Terms at any time.
No Assignment. You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations without restriction.
Relationship of Parties. You and Meenakshi Sharma are independent parties. Nothing in these Terms creates any agency, partnership, joint venture, or employment relationship between us.
Questions about these Terms?
Meenakshi Sharma (operating as Knot: Tied Together)
Singapore
joinknot.app@gmail.com
We will respond to all enquiries within 30 days.